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    Common Problems
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      # Common Problems

        Review the below issues to troubleshoot them directly with ease.

        Problem Suggestions
        1. Installation is stuck, the server is freezing, or crashing. Ensure your server has sufficient memory (minimum 4GB RAM).
        2. Installation fails with error:
        CLOCK: adj_systime: Operation not permitted ntpdate ntp.ubuntu.com command failed with exit code 1 Ensure you are on a VPS/VM. Installation of the PanelAlpha application or engine is not supported in a container environment.
        3. Refresh Report Data fails with error: You do not have the features 'rawlog' Ensure 'Raw Access Log' is enabled in cPanel/WHM Feature Manager.
        4. The Log In to Control Panel button redirects to the Plesk login page. Ensure that the option 'Allow IP address changes during a single session' is enabled in Session Settings on your Plesk server. Learn more in Plesk Knowledge Base (opens new window).