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Documentation
    Introduction FAQ Automatic Tester
Getting Started
    Requirements Installation Update Guide SSL Configuration Resetting Admin Password Translations Health Check Diagnostic Mode Additional Configuration
Background Billing
    Introduction Billing System Quick Registration Social Media Login Client Area
Admin Area
    Dashboard Instances Services Users Logs Migrations
Onboarding Methods
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System Configuration
    General Configuration Branding Hosting Servers DNS Servers Email Servers Remote Backups Plans Notifications Automatic SSL Themes, Plugins and Packages
Hosting Server Connections
    Hosting Scenarios PanelAlpha Engine for Docker cPanel Plesk DirectAdmin WP Cloud
Email Server Connections
    Mailcow cPanel
DNS Server Connections
    Cloudflare cPanel DNS Only PowerDNS
Billing Systems Integrations
    WHMCS
Billing Scenarios
    Introduction Single WordPress Instance Predefined WordPress Template Multiple WordPress Instances Cross-Selling Paid Plugins and Themes Cross-Selling Domains Plan Upgrade
Integrations
    Integrated Solutions Matomo Google Analytics Let's Encrypt Google PageSpeed Insights DB-IP Extendify WithoutDNS
Client Area - Instances
    List of Instances Creating New Instance Importing Existing Instance Instance Details Changing Domain Sharing Instances Monitoring Backups Plugins Advanced Settings
Client Area - Hosting
    Summary Domains FTP Accounts MySQL Databases Cron Jobs File Manager DNS Zone Editor Email Addresses Email Forwarders

# Common Problems

    Review the below issues to troubleshoot them directly with ease.

    Problem Suggestions
    1. Installation is stuck, the server is freezing, or crashing. Ensure your server has sufficient memory (minimum 4GB RAM).
    2. Installation fails with error:
    CLOCK: adj_systime: Operation not permitted ntpdate ntp.ubuntu.com command failed with exit code 1 Ensure you are on a VPS/VM. Installation of the PanelAlpha application or engine is not supported in a container environment.
    3. Refresh Report Data fails with error: You do not have the features 'rawlog' Ensure 'Raw Access Log' is enabled in cPanel/WHM Feature Manager.
    4. The Log In to Control Panel button redirects to the Plesk login page. Ensure that the option 'Allow IP address changes during a single session' is enabled in Session Settings on your Plesk server. Learn more in Plesk Knowledge Base (opens new window).